CPSC announces Galaxy Note7 recall

- Several days after Samsung asked Galaxy Note7 owners to stop charging their phones all the way, the U.S. government has issued a recall for the smart phones.

The U.S. Consumer Product Safety Commission on Thursday announced the recall, which affects an estimated 1 million phones.  

According to the CPSC, the phone's lithium-ion battery can overheat and catch fire, "posing a serious burn hazard to consumers."

Samsung had already voluntary recalled the devices.  The company has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage, the CPSC said.


The recall is for Samsung Galaxy Note7 smartphone sold before September 15, 2016.  The recalled devices have a 5.7-inch screen and were sold in the following colors:  black onyx, blue coral, gold platinum and silver titanium with a matching stylus. "Samsung" is printed on the top front of the phone and "Galaxy Note7" is printed on the back of the phone.

To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging and enter that number into the online registration site: www.samsung.com, or call Samsung toll-free at 844-365-6197.


The CPSC says consumers should immediately stop using these phones and turn them off.  Contact your wireless carrier, store, or website where you purchased your device to receive -- free of charge -- a new Galaxy Note7 with a different battery, a refund, or a new replacement device.


Go to www.samsung.com for more details.

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