Florida AT&T outage resolved
TAMPA (FOX 13) - It's not an April Fool's prank and it's not just you -- AT&T customers around Florida woke up Friday to find that they had no service on their mobile devices.
The company was initially slow to confirm the outage this morning, but a spokesperson later said that there was a "service issue affecting some AT&T customers" in the Bay Area, adding that engineers were working to fix the problem.
Third-party outage tracking websites were reporting AT&T service problems in many cities around the state.
The Sarasota Police Department initially blamed AT&T for phone outages at their facilities, but later said it was a separate Verizon issue.
By 10 a.m., most users were reporting that their service had been restored not only in Tampa, but parts of Dallas and Los Angeles that has experienced issues.
"Our engineers coordinated with the local service provider to help expedite restoration efforts and we'll continue to closely monitor the situation until it's fully resolved," an updated statement explained. "We apologize for this inconvenience."
Frontier Communications, meanwhile, took the blame for the outage, apologizing for problems stemming from their acquisition of Verizon's customers.
"During the early morning of April 1, 2016, a technical issue occurred during the integration of the systems Frontier acquired from Verizon that impacted service to some enterprise and carrier customers in Florida, Texas and California. As of 9:30 am eastern, the issue was resolved," the company's statement said. "In addition, an unrelated fiber cut occurred that impacted customers in the Tampa market."