Samsung releasing software update to disable Galaxy Note7s

Samsung announced Friday that it will be releasing a software update on December 19 that will cause Galaxy Note7 devices to stop working. 

According to a statement from Samsung, the software update will prevent the devices from charging, eliminating their ability to work as mobile devices. 

The company says this is a final, "bold" step to encourage any remaining Galaxy Note7 owners who have not yet returned or exchanged their phones to participate in the program. 

The phones have already been banned on airplanes after reports of the devices exploding, causing fires and even injuries.

More than 93 percent of the recalled devices have been returned, Samsung says. 

"Together with our carrier partners, we will be notifying consumers through multiple touchpoints to encourage any remaining Galaxy Note7 owners to participate in the program and to take advantage of the financial incentives available," the company said. 

The software update will be released on Monday, December 19 and will be distributed within 30 days. 

Anyone who has not yet returned their device should immediately power it down and contact their carrier to obtain a refund or exchange, or visit Samsung.com/us/note7recall for more information.

Up Next:


Up Next

  • Samsung releasing software update to disable Galaxy Note7s
  • Save on Halloween candy without seeming cheap
  • Shot at free burritos for a year at Chipotle
  • Product turns humidity into drinkable water
  • Ford recalling about 1.3M vehicles for possible door issue
  • 'Operation Nailed' nabs unlicensed contractors
  • Anheuser-Busch sends 100,000 cans of water to North Bay fire victims
  • Several Disney resorts go pet-friendly
  • Shredded beef recalled due to possible contamination
  • Amazon hiring for busy holiday season