Carnival issues apology after NC mom shamed for breastfeeding by the pool

FOX 46 Charlotte got results for a woman who said she was shamed for breastfeeding while on a Carnival cruise. She reached out to the FOX 46 newsroom for help.

"It was absolutely the most humiliating moment of my life," said Crystal Silvas, a mother of two adopted children.

She said she was breastfeeding her 9-month-old daughter on a Carnival cruise when two officers started flailing their arms at her in front of everyone at the pool.

"The men in white, started waving their arms really high and saying to cut it out and told me I couldn't feed her anywhere outside my stateroom," said Silvas.

She said she was deeply hurt by the experience.

"They ruined my vacation. The weeks since have been the most stressful I can imagine," Silvas said.

To make it right, Silvas said she reached out to Carnival about its breastfeeding policy, but couldn't get a straight answer for two weeks.

FOX 46 Charlotte got results for Silvas within hours.

The cruise line apologized. Here’s Carnival’s complete statement:

“Guests traveling on a Carnival cruise are free to breastfeed in any location on board.  We sincerely apologize if your viewer was given information to the contrary or made to feel uncomfortable. We are further researching this and will ensure the shipboard team is clear that women are free to breastfeed in both public and private areas of the ship.”

In addition, Carnival offered Silvas and her family a complementary cruise to compensate for her bad experience.