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Hotline helps Polk County residents navigate COVID-19
Ken Suarez reports
WINTER HAVEN, Fla. - There’s a new way for parents and others to separate fact from fiction about COVID-19.
Working together, the Polk County Public Schools and the Department of Health launched a new hotline for families and individuals who have questions.
The hotline is being launched on the heels of 8,000 Polk County students coming back to class after opting out of e-learning.
Experts nationwide predict a coming surge in cases.
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“You also have flu season that’s getting well underway,” said Rachel Pleasant, spokeswoman for the school district.
The hotline is manned by 10 staffers overseen by a registered nurse.
It will operate from 12:30 to 8 p.m. every day, except school holidays.
Staffers will also call students and teachers who have had COVID-19 to remind them when they can come back to school.
They may also do contact tracing if the Polk Conty health department needs help.
The hotline number is 863-298-5206.
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