Southwest gifts 25,000 bonus points in apology for holiday travel disruptions
“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.
“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.
FAA: Computer issue that delayed Florida flights has been resolved
The Federal Aviation Administration said a computer issue with one of its air traffic systems – which prompted flight delays at several Florida airports – has been resolved, and that it was working to resume its normal flight schedules.
The Federal Aviation Administration said a computer issue with one of its air traffic systems – which prompted flight delays at several Florida airports – has been resolved, and that it was working to resume its normal flight schedules.
'Luggage Angel' helps dozens of Tampa International Airport travelers find their bags
A woman has been dubbed "The Luggage Angel" after she helped dozens of travelers find their bags at Tampa International Airport.
A woman has been dubbed "The Luggage Angel" after she helped dozens of travelers find their bags at Tampa International Airport.
Southwest Airlines issues another apology, announces resources for reimbursements, lost luggage
Cancelations of Southwest Airlines flights continued to snowball Thursday. Travelers who counted on the airline to get them home are suffering another wave of canceled flights.
Cancelations of Southwest Airlines flights continued to snowball Thursday. Travelers who counted on the airline to get them home are suffering another wave of canceled flights.
Southwest Airlines chaos: Police threaten to arrest stranded passengers waiting to rebook canceled flights
Another 2,500 flights are being pulled from arrival and departure boards Wednesday and more are expected throughout the day.
Another 2,500 flights are being pulled from arrival and departure boards Wednesday and more are expected throughout the day.
Southwest flight cancellations continue to snowball as Congress vows investigation
Transportation Secretary Pete Buttigieg also said his agency would examine Southwest's cancellations and whether the airline was meeting its legal obligations to stranded customers.
Transportation Secretary Pete Buttigieg also said his agency would examine Southwest's cancellations and whether the airline was meeting its legal obligations to stranded customers.
After thousands of cancelations, how can Southwest Airlines regain trust?
The recent weather system impacted air travel in nearly every part of the country, and many airlines are trying to dig out from an avalanche of cancelations and delays – especially Southwest Airlines.
The recent weather system impacted air travel in nearly every part of the country, and many airlines are trying to dig out from an avalanche of cancelations and delays – especially Southwest Airlines.
Las Vegas strip club offering deals, free rides to stranded airport travelers
A strip club in Las Vegas is taking a creative approach to cheer up stranded airline passengers in the wake of the nationwide travel headaches.
A strip club in Las Vegas is taking a creative approach to cheer up stranded airline passengers in the wake of the nationwide travel headaches.
Southwest Airlines under federal review following 'unacceptable' rate of cancelations, delays
As the holiday travel rush continues, Southwest Airlines continues to cancel flights. It's creating nightmares just ahead of New Year's Day and now, the federal government is getting involved.
As the holiday travel rush continues, Southwest Airlines continues to cancel flights. It's creating nightmares just ahead of New Year's Day and now, the federal government is getting involved.
Thousands of bags pile up in Tampa International Airport's baggage claim after Christmas weekend
It's not just travelers who were stranded because of the winter storm that hit a good portion of the US. Thousands of bags have piled up at Tampa International Airport, waiting for their owners to claim them.
It's not just travelers who were stranded because of the winter storm that hit a good portion of the US. Thousands of bags have piled up at Tampa International Airport, waiting for their owners to claim them.
Hundreds of flights delayed, canceled in Tampa as winter weather snarls travel across the country
Instead of gathering around the tree this Christmas Eve, many were stuck at Tampa International Airport.
Instead of gathering around the tree this Christmas Eve, many were stuck at Tampa International Airport.
TSA says man tried to hide gun parts in peanut butter jars
The man was arrested at JFK Airport and "guaranteed to get a lump of coal from Santa," a TSA spokesperson said.
The man was arrested at JFK Airport and "guaranteed to get a lump of coal from Santa," a TSA spokesperson said.
American Airlines says acts of violence 'not tolerated' after mother allegedly attacks worker in Miami
Alabama woman Camilia McMillie was charged after video showed a computer monitor being thrown at an American Airlines employee.
Alabama woman Camilia McMillie was charged after video showed a computer monitor being thrown at an American Airlines employee.
Winter storms around the country impacting holiday travelers at Tampa International Airport
Storms around the country are already hammering travelers at Tampa International Airport. From Atlanta to Washington, holiday travelers are facing a wall of cancelations and delays with snow stopping many planes in their tracks.
Storms around the country are already hammering travelers at Tampa International Airport. From Atlanta to Washington, holiday travelers are facing a wall of cancelations and delays with snow stopping many planes in their tracks.
Know your rights: When does an airline owe you a refund?
A blast of winter weather will likely make the holiday travel difficult. While airline passengers can't control the weather, there are options for how you respond to it.
A blast of winter weather will likely make the holiday travel difficult. While airline passengers can't control the weather, there are options for how you respond to it.
You'll need reservations to visit these US national parks in 2023
Visits to national parks across the U.S. have been trending up in recent years.
Visits to national parks across the U.S. have been trending up in recent years.
Delta Air Lines to offer free Wi-Fi on flights starting in 2023: Report
Delta says it's already testing its 'Wi-Fi infrastructure with various offerings to select routes.'
Delta says it's already testing its 'Wi-Fi infrastructure with various offerings to select routes.'
Major winter storm to impact holiday travel plans with prolonged flight delays, multiple cancellations
One of the busiest travel times of the year is coinciding with a massive winter storm, meaning it may be a bumpy ride for those looking to get home for the holidays.
One of the busiest travel times of the year is coinciding with a massive winter storm, meaning it may be a bumpy ride for those looking to get home for the holidays.
TSA reports record number of firearms at airport security checkpoints, agency says
The Transportation Security Administration has recorded a record number of firearms found at airport security checkpoints throughout the country in 2022.
The Transportation Security Administration has recorded a record number of firearms found at airport security checkpoints throughout the country in 2022.
Amtrak unveils new trains that will replace aging fleet
Amtrak on Thursday released details of its new Airo trains, which will operate on routes across the country beginning in 2026.
Amtrak on Thursday released details of its new Airo trains, which will operate on routes across the country beginning in 2026.