Uber cracking down on users who give bad ratings to get refunds
The company is implementing a new system to protect its drivers from false claims by some customers.
Uber Eats shares its 2023 Cravings Report, revealing most popular and most unusual orders
From extra toppings to elaborate dishes, here are some of the top food orders Uber Eats customers request on the app.
You might get an Uber voucher if your JetBlue flight is delayed or canceled
JetBlue travelers who experience a qualifying delay or cancelation will get an Uber voucher in their email, limiting the need for customers to use their own money and request reimbursement.
Uber is now offering to pick up and return your packages for $5
Returning packages can get lost on anyone's to-do list. Uber wants to take the chore off your hands.
Hurricane Idalia: Uber offers free round-trip rides to state-approved evacuation shelters
Uber is offering residents a free way to get to safety ahead of Hurricane Idalia.
‘God must have put you in my car!’: Uber driver donates kidney to passenger
A New Jersey man’s Uber ride turned into a trip that would save his life.
Uber defied taxi laws and upended workers' rights, investigative report found
The report revealed Sunday revealed the extraordinary lengths Uber undertook to establish itself in nearly 30 countries.
Uber to expand ride reservation feature at airports ahead of busy summer travel season
Uber Reserve, which allows users to book rides up to 30 days in advance and automatically adjusts reservation times based on flight information, is expanding to 39 U.S. airports.
Grandma’s teeth, pet ashes: Uber releases 2022 lost and found index
It’s the sixth annual detailing of some of the most interesting and unusual items passengers mistakenly left behind.
Lyft, Uber drop mask requirements for riders and drivers
Uber, which had mandated masks since May of 2020, said Tuesday that both riders and drivers will no longer be required to wear them.
Uber will no longer require masks after Florida judge strikes down CDC mask mandate
After nearly two years, Uber announced riders and drivers are no longer required to wear masks when using the ride-sharing service.
Uber driver stranded on I-95 buys teen passenger hotel room, offered new job
Uber driver DaVante Williams was stranded with a teenage passenger for hours on the snowy I-95 and is being praised for going “above and beyond” to get her home safe.
Uber unveils new audio recording feature during rides as part of safety enhancements
The new audio recording is one of three new safety initiatives Uber is starting. The company will also roll out audible seat belt alerts and RideCheck Enhancements.
Ride share prices for Uber, Lyft continue to spike nationwide due to driver shortage, high demand
Hailing a ride is becoming increasingly expensive for consumers.
White House says all Americans can get free rides to COVID-19 vaccine sites through Uber, Lyft
President Joe Biden is set to announce additional initiatives to get America vaccinated in hopes of meeting his goal for 70% of U.S. adults to have at least one vaccine shot by the Fourth of July.
Uber shares mask enforcement tips for drivers, passengers
Uber says that it is keeping its mask policy in place to follow the federal CDC mandate requiring travelers to wear a mask.
Uber putting $250M toward boosting driver incentives, enticing new recruits
Uber is dedicating $250 million to enticing potential new employees and offering better incentives to current drivers.
Driver shortage blamed for higher ride-share fares
If you’ve used Uber or Lyft lately, you may have noticed fares are much higher than normal. Both companies said it’s partly because of a driver shortage and a sudden increase in demand.
Uber pledges 10 million free or discounted rides for people seeking COVID-19 vaccination
Uber has pledged 10 million free or discounted rides for those seeking to get the coronavirus vaccine, saying it wants to ensure transportation is not a barrier.
Uber riders, drivers must wear coronavirus face masks beginning May 18
Uber will require riders and drivers to wear face masks beginning May 18 to help prevent the spread of the novel coronavirus, the rideshare company said Wednesday.